Kounta vs Square POS – 2019 Comparison between POS Giants

Posted by: Moe Assafiri
Category: Point of Sale

Today we’re looking at Kounta POS vs Square POS. Both POS giants are leaders in the Cloud POS game and have completely changed the landscape of POS here in Australia and around the world.

The all important Pricing

Square POS is famous for being completely free – with a condition. If you would like to use their integrated payment terminals, you’re charge per transaction is 1.9% + transaction fees. This fee is a blended rate for all cards, premium, regular, debit etc.

Financial Comparison based on average sales of $20,000 revenue per week and one Point of sale terminal with a stand and one printer


Installation self managed$0$0
Licence fee year one$720$0
Merchant fees year one*

Speak to us about free merchant facilities.

Total first year cost$11,000$20,186
The important Feature Set Summary
Restaurant table supportYesNo
Recipe and ingredient inventory tracking supportYesNo
Extensive integrations list, eg:

  • Xero Accounting
  • Deputy
  • Loyalty
  • Guest WiFi
  • Hotel Management Systems
  • Bump Screens
Timesheet roster managementYesNo

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Square comes at a cost…

The comparison gives you an indication of the costs involved with running both Point of Sales. The trade off with Square, if you use the Square EFT Merchant facilities, you’ll ultimately be paying a higher cost in fees than with Kounta and BYO Merchant facility using  a bank like CBA or Tyro.
Additionally if you’re making more than $20,000 per week, well you’ll end up spending much more.

If you BYO Merchant Facility with Square, keep in mind that you cannot integrate your POS into your EFT terminal. That will open a world of pain – for example a $100 bill can quickly turn into a $10 or $1000 EFT charge from a staff member making a simple mistake – either way, it a mistake that is not good for your business.

Additionally there is a way to completely offset your merchant fees to your customers – you can speak to us if you’d like to know more about $0 merchant fees (Note, you will need to do a minimum of $10,000 in EFT sales per month).

This method on-charges the EFT to your end customer, generally charging them a small (~1%) fee for accepting your card. For most customers this will be about 4-5c extra to their coffee, but will save you $10,000’s per annum.

Head to Head: Kounta

Kounta is an Australian based software company.

Whether it’s store management, online or offline sales data analytics you might be looking for, Kounta has all the ingredients to enhance your sales experience. The software is accessible from any location so that you’re never unaware of what’s happening at your store.

Kounta has the potential to ramp up your sales. It provides high speed user experience and its amazing features and products are all backed by top quality security ensuring that your system is safe and sound all the time. This is the reason Kounta is being used by thousands of business across the globe.



Overview of Kounta Benefit

Like any other software based system, Kounta relieves you from a lot of paper work. With some great features and user friendly interface, efficient store management and sales tracking becomes quite a simple and enjoyable job.

Since it’s your own system, you get to design it just the way you like. It lets you manage all the products either categorically or alphabetically. Therefore, larger stores having a wide range of products can make the most of Kounta.

Unlike many systems, Kounta is highly customizable and compatible with most operating systems. It works on iOS, Android systems and PCs. Hence you will be managing all your stocks on your tab while sitting on your couch at home.

To keep your regular customers connected to you, Kounta has some great CRM tools allowing you to synchronize with your customers, add their contact details, auto-generate sales receipts and much more. Loyalty programs in this software allow you to keep your best customers dedicated to you all the time.

To keep you updated with the latest sales status, Kounta generates sales reports and its highly interactive data analytics allow you to make better business decisions for the future. Tell Kounta your sales target and let the software help you achieve it through sales tracking.

Print as many receipts you like. Depending on your package, you can even have unlimited printers connected to your devices. You can specify which printer shall print for a specific product. It is a handy tool for larger stores having different sales sections.

Regardless of what your payment mode might be; Kounta accommodates them all. Be it credit cards or modern mobile payment services, Kounta accepts them all whether or not they are integrated with the software.


Kounta Pricing Plans:


Kounta offers a free trial package, and several paid-per-use plans with different features:

Sell – $60/month + $40 per additional POS

  • Ideal for small stores needing the basic stock management features
  • One device
  • Multi user access
  • Multisite management
  • Stock counts
  • Purchasing
  • CRM
  • Tipping
  • Account Sales
  • Multiple printing
  • Loyalty and Credit card payment
  • Online ordering

Manage – $120/month + $40 per additional POS

  • Best for rising businesses
  • All features in the Sell package
  • Package for two devices
  • Phone support
  • Promos
  • Gift Cards
  • Price Lists
  • Adjustment and Refund reasons
  • Advanced Reporting
  • Wastage
  • ‘Kounta insight’ connectivity
  • Staff and management integration
  • Agent Device management security

Extend – $180/month + $40 per additional POS

  • Ideal for larger store setups and emerging brands
  • All features in Manage package
  • Free mobile Apps
  • Staff level order control
  • CRM and Marketing integration
  • Time and attendance
  • Bar tabs
  • Item specific printing
  • Add-On creation


24/7 Email and Phone Support Included on all Kounta Plans. However if you’re looking for a Local Kounta Specialist you can contact UniPOS Melbourne.


Start a Free Kounta Trial

Head to Head: SQUARE

Square is a point-of-sale (POS) application designed to provide businesses with a reliable and fast POS system. It enables you to take payments using your iOS or Android devices and can be implemented on the counter or on-the-go. The system comes with a free downloadable software plus a Square magstripe reader, allowing payments via debit and credit cards. It also comes with real-time sales and inventory tracker, as well as item management platform.

The easy to set up and simple to use POS is built to help get your staff up and running quickly. It lets you drag and drop items and categories, customize your items grid, and bring popular items front and center. With the system, customers can choose between digital (email or text message) and printed receipts. Its open tickets and split tender feature keep tabs open to let your customers pay when it’s convenient as well as split a tab by cards or take payments multiple ways

Square gives you the ability to manage inventory such as changing item details like price, name, or quantity in real time. Likewise, it allows you to manage employee access to data with employee passcodes and keep an eye out on who sold and refunded what. Furthermore, Square’s POS system lets your employees clock in and out right at your point of sale. Every transaction is linked to an employee, thereby speeding up reconciling tips and commissions.

You can handle multiple locations from one account, letting you edit your menu, employee timecards, and prices for different locations from anywhere, all through your Square Dashboard. You get reporting functions that can filter reports by employee, location, and POS device, and generate revenue-per-labor-hour reports so that you can see your business’ financial performance.

Square is transaction-based, meaning you will be charged a certain percentage for every tap, dip, or swipe (representing your customer’s payment via credit card or mobile device) in your POS device (tablet or smartphone with Square magstripe reader or POS terminal with Square contactless reader).

Overview of Square Benefits

  • Simple and Powerful
  • Download the free app and easily install it in your device. Its drag and drop functionality provides ease of operation in organizing and moving items, products, and categories. The ticket management feature can keep tickets open to let you create, save, and add to orders with a touch. The ease of use of the software ensures that users instantly implement it right off the bat and immediately reap the benefits.
  • Paperless Transactions
  • Undertake quick and paperless transactions by accepting payments using Android and Apple smartphones and tablets. Square also automatically stores digital receipts, manage inventory, and generate sales reports.
  • Intelligent Reports
  • Square can generate feedback via intelligent reports and valuable analytics, giving you insights on your operations and help you come up with better business decisions. You get to run your business in real time and keep tab on your sales, customers, and more.
  • Manage Inventory Anywhere
  • Simply sign in to your free Square Dashboard from any computer and manage your inventory from anywhere. You can download reports on current inventory, update inventory quantities in bulk, receive daily stock alert email, and quickly import thousands of products with CSV spreadsheets.
  • Easy Email Marketing
  • Square can send automated email campaigns for you to help you send more targeted messages at the right time. You can set up welcome emails, birthday offers, and more, to build better customer relationships. The system lets you create new customer profiles at the point of sale to build your directory, and provides customizable email templates and a distribution list that lets you go from idea to sending email campaigns in minutes.
  • Extensive Integration
  • Square POS can extend its functionality by seamlessly integrating with dozens of apps for accounting and tax, ecommerce, other POS systems, inventory, invoices, employee management, booking and scheduling, among others. In addition, you can create your own custom apps and solutions for your business with the Square Connect API.
  • 24/7 Support Center (Non Australian)
  • You can contact Square by phone or email for any queries and issues or you can visit its support center which is open round the clock where you can find tons of POS tips, FAQs, articles, guides and videos. There is also a seller community where you can collaborate and learn from your fellow sellers.
Author: Moe Assafiri
Mouhamed "Moe" Assafiri has a degree in Information Systems and over 5 year experience with cloud Point of Sale implantation and networking. He has worked with a range of Point of Sale solutions available in Australia and world-wide and delivered 100's of hospitality and retail projects across Australia.

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